Express delivery operative

Express delivery operative

Transport and deliver a range of goods

Using equipment and software to provide timed deliveries and collections to homes and businesses, postal workers, couriers and express delivery drivers have a high level of individual responsibility for their working day and delivery route. In one of these roles, you may be on foot using trolleys or required to use a vehicle such as a bicycle, motorbike, van or lorry. You’ll be an ambassador for the industry, your brand and the goods you carry. You’ll provide a high level of customer service, which may include real-time tracking of deliveries or the installation of electrical and other goods. You’ll maintain excellent communication throughout the delivery chain, from collection to delivery point and dealing correctly with failed deliveries and returns. This apprenticeship is supported by the Institute of Couriers (IOC) and you’ll automatically be eligible for associate membership on completion.


Duration: 12 months

Relevant school subjects: Geography and ICT

Entry requirements: Depend on employer, but likely GCSEs or equivalent qualifications or relevant experience

Achievement upon completion: Level 2 (Intermediate)—equivalent to GCSEs

Potential salary upon completion: £18,000 per annum

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