Funeral director

Funeral director

Arrange, conduct and manage funerals

A funeral director has overall responsibility for the client and the deceased by arranging, conducting and managing the funeral. In this role, you’ll act as a role model, mentor and coach to the team. You’ll liaise with a range of other organisations and services on behalf of the client to deliver the funeral. On the day of the funeral, you’ll brief and lead the team and be the central point of contact, coordination and escalation of feedback. Creating and developing sensitive working relationships with clients and stakeholders, such as suppliers, the police, coroners and medical personnel is a key part of the role. Day-to-day duties include planning and coordinating arrangements and resources for funerals; overseeing pre-funeral checks; ensuring the funeral meets the needs of the client; and assisting in the preparation and presentation of coffins and the deceased. Funeral directors must act as an ambassador by upholding the reputation and professional image of the business and actively develop relationships within the local community. They will converse with local customs and practices (all denominations and faiths).


Duration: 12 months

Relevant school subjects: Business studies

Entry requirements: Level 2 funeral team member or minimum 12 months of industry experience

Achievement upon completion: Level 3 (Advanced)—equivalent to A-levels

Potential salary upon completion: £25,000 per annum

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