Passenger transport onboard and station team member

Passenger transport onboard and station team member

Ensure the safe travel of passengers, their customers, themselves and their colleagues

Passenger transport service professionals make a difference by ensuring they are able to travel safely, on time and in comfort from the beginning to the end of their chosen journey. An apprenticeship in passenger transport services is a great opportunity to acquire the skills and knowledge that play a vital role in providing a high quality, accessible and safe transport service to all customers. A career in service operations will allow you to follow a profession in rail, bus and coach. Your primary duty will be to the safety of yourself, the passengers, your customers and your colleagues. You’ll need to be aware of the operational passenger transport service, its targets and obligations, the relevant infrastructure and its assets. With this apprenticeship, you’ll be the face of the passenger transport service, delivering front line customer services onboard or in stations.


Duration: 12 months

Relevant school subjects: Maths

Entry requirements: Depend on employer, but likely GCSEs or equivalent or relevant experience

Achievement upon completion: Level 2 (Intermediate)—equivalent to GCSEs at grades A* to C

Potential salary upon completion: £18,000 per annum

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