Express delivery operative apprenticeship

Provide timed deliveries and collections to homes and businesses

The dramatic growth of internet shopping and the use of portable ICT devices have transformed express delivery services. Using world-class equipment and software to provide timed deliveries and collections to homes and businesses, postal workers, couriers and express delivery drivers have a high level of individual responsibility for their working day and delivery route. In one of these roles, you may be on foot using trolleys or required to use a vehicle such as a pedal cycle, motorbike, van or lorry. During the express delivery operative apprenticeship you’ll provide a high level of customer service, which may include real-time tracking of deliveries or the installation of electrical and other goods. You’ll maintain excellent communication throughout the delivery chain, from collection to delivery point and deal correctly with failed deliveries and returns.


Duration: 12 months

Relevant school subjects: Geography and ICT

Entry requirements for the express delivery operative apprenticeship: Depend on employer, but likely GCSEs or equivalent

Achievement upon completion: Level 2 (Intermediate)—equivalent to GCSEs

Potential salary upon completion: £20,000 per annum

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