Pensions administrator apprenticeship

Provide information on in-house pension schemes or externally to pension clients of the organisation

As a pensions administrator apprentice, you’ll manage the day-to-day operation of workplace pension schemes for organisations and their employees or clients. You’ll provide vital support in selecting and operating these schemes effectively, and you’ll handle various tasks, such as setting up benefits, processing transfers, and maintaining accurate member records. Additionally, you’ll have financial responsibilities like reconciling bank statements and preparing cash-flow forecasts. Customer service is a key aspect of your role, as you’ll address inquiries and provide information on pension benefits and investment options. Working within a team under supervision, you’ll manage your workload independently while ensuring accuracy and professionalism in all tasks. Throughout your pensions administrator apprenticeship, you’ll develop essential skills to support pension scheme operations effectively. Once you have completed your apprenticeship, possible future job titles might include finance worker, pensions administrator, and workplace pensions administrator.


Duration: 18 months

Relevant school subjects: Maths and business studies

Entry requirements for the workplace pensions administrator or consultant apprenticeship: Depend on employer

Achievement upon completion: Level 3 (Advanced)—equivalent to A-levels

Potential salary upon completion: £22,000 per annum

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