This apprenticeship is no longer available


“Operations and quality improvement involves working to remove anything from a business that does not add value for the customer”

The aim of the operations and quality improvement apprenticeship is to train you in the art of assisting an organisation to improve its business activities by applying proven tools and techniques of continuous improvement. You’ll identify areas for improvement and work to reduce or eliminate all forms of waste, (which is defined as anything that does not add value for the customer), reduce variation, and defect prevention. Typical operations and quality improvement roles in this area include business analyst, which would see you carrying out statistical and lead-time analysis of the entire business process, from order to delivery to the customer, to ascertain effects, and quality section leader, a role in which you’d undertake audits and produce and analyse data to benchmark the quality of goods received, processed and delivered.

Duration: 18 months

Relevant school subjects: Business studies

Entry requirements: Five GCSEs, including English, maths and science, or equivalent qualification

Achievement upon completion: Level 3 (Advanced)—equivalent to A-levels

Potential salary upon completion: £25,000 per annum

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