This apprentice is no longer available, take a look at retail team leader as an alternative


Manage teams and projects to meet a private, public or voluntary organisation’s goals

A retail supervisor is a first-line management role, with operational or project responsibilities, or responsibility for managing a team to deliver certain aims. As a retail supervisor, you’ll learn how to provide direction, instructions and guidance to ensure the achievement of set goals. This apprenticeship can be undertaken within public and private organisations, and across sectors, as the skills you’ll learn have broad application. The key responsibilities that you’re likely to work toward are supporting, managing and developing team members, planning and monitoring workloads and resources, resolving problems, and delivering operational plans. On completion, you may choose to register as an associate member with the Chartered Management Institute and the Institute of Leadership & Management, to support your professional career development.


Duration: 12 months

Relevant school subjects: Business studies

Entry requirements: Five GCSEs at grade C or above. Equivalent qualifications or relevant experience may also be beneficial

Achievement upon completion: Level 3 (Advanced)—equivalent to A-levels

Potential salary upon completion: £25,000 per annum

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