Digital Support Apprentice

• 15/06/2026
• £15,600 per annum
• Apprenticeship - Advanced apprenticeship: level 3
• Edinburgh House, East Kilbride, South Lanarkshire, G74 1LF

Why Instant Impact Group?

Instant Impact Group was founded in 2005 by Darren Cryans and since day one, their mission has always been the same: to go the extra mile for their clients and make a lasting impression. What began with a passion for ground maintenance has now evolved into a comprehensive facilities management offering, covering retails parks, industrial estates, fast food outlets, healthcare premisses, and more. They are a family run business with plenty of growth opportunities for the right candidate.

They are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their East Kilbride office.

Responsibilities:

• Support Contracts Managers by managing project information and workflows using the in-house bespoke CRM, ensuring all updates and records are accurate and accessible.
• Coordinate orders for uniforms, tools, and machinery, tracking requests and maintaining up-to-date records in Excel and the CRM
• Monitor van and machinery maintenance schedules, logging updates and sharing reminders with the team through Outlook and Teams to keep everyone informed
• Process invoices and manage purchase orders, using Xero to track financial transactions and maintain clear communication with suppliers and clients
• Prepare and update key documents and reports in Word and Excel, ensuring information is well-organized and easy to share with colleagues
• Contribute to company communications by creating engaging social media content and supporting LinkedIn development, using Canva and Word to design and draft posts
• Collaborate with team members via Teams and Outlook, helping to coordinate meetings, share updates, and support smooth day-to-day operations

What do they need from you?

• Strong organisational skills with the ability to juggle multiple priorities
• A confident communicator both written and verbal
• Tech-savvy, with confidence using Microsoft Office and social media platforms
• Someone dependable, approachable, and motivated to help a growing business succeed

Salary: £15,600 per annum

Working hours: 30 hours a week, Monday to Thursday, 8:30am – 4:30pm

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Referral programme

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Job Ref: 85820