Ensure excellent customer experience
A hospitality manager works across a range of organisations including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers. These managers generally specialise in a particular area, however, their core knowledge and skills are aligned. During the hospitality manager apprenticeship, you’ll need a passion for exceeding customers’ expectations. You’ll have a high level of responsibility and will be accountable for fulfilling business objectives, which requires excellent business, people and customer relation skills. You’ll develop into a highly motivated team leader with a talent for management and specific industry skills, and thrive on the customer facing nature of the role. Of the eight specialisms on offer, you’ll be able to choose between food and beverage, housekeeping, front office and more.
Duration: 18 months
Relevant school subjects: Business studies
Entry requirements for the hospitality manager apprenticeship: Experience in a supervisory role
Achievement upon completion: Level 4 (Higher)—equivalent to a foundation degree
Potential salary upon completion: £32,000 per annum
Find out more: www.apprenticeshipguide.co.uk
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