Passenger transport operative apprenticeship

Ensure the safe travel of passengers, customers and your colleagues

Passenger transport operatives make a difference by ensuring they are able to travel safely, on time and in comfort from the beginning to the end of their chosen journey. The passenger transport operative apprenticeship is a great opportunity to acquire the skills and knowledge that play a vital role in providing a high quality, accessible and safe transport service to all customers. A career in service operations will allow you to follow a profession in rail, bus and coach. Your primary duty will be to the safety of yourself, the passengers, your customers and your colleagues. You’ll need to be aware of the operational passenger transport service, its targets and obligations, the relevant infrastructure and its assets. With this apprenticeship, you’ll be the face of the passenger transport service, delivering front line customer services onboard or in stations.


Duration: 12 months

Entry requirements for the passenger transport operative apprenticeship: Depend on employer, but likely GCSEs or equivalent or relevant experience

Achievement upon completion: Level 2 (Intermediate)—equivalent to GCSEs at grades A* to C

Potential salary upon completion: £20,000 per annum

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