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Provide excellent customer service to passengers, while ensuring their comfort and safety throughout the flight.

Your role as an air cabin crew member will be to ensure the safety of customers at all times while onboard the aircraft. You’ll also provide excellent service to customers throughout the flight. You’ll be trained to deal with security and emergency situations that may arise and to administer first aid to customers. You may work for commercial organisations, with large volumes of customers, or with small groups of customers on smaller aircraft. To achieve this, you’ll have to adapt to the needs of a range of individuals and customers, and understand how to accommodate them. This may include supporting nervous customers, individuals with young children, and those with special dietary or medical requirements. You may undertake this role as part of the armed forces.

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