Katie Higgins, a Level 2 Barbering Apprentice at Headquarters Barbers in Middlesbrough, has been an incredible talent to watch grow throughout her Barbering Apprenticeship programme.
Katie’s journey highlights the success of local apprenticeship pathways in developing talented, work-ready individuals who make a real difference to businesses across their local area.
We asked Katie to share her Kleek Apprenticeships story with us:
Kleek: Can you tell us a bit about yourself and where your barbering journey began?
Katie: I’ve always been interested in style and self-presentation. I started out in the military, which taught me discipline, focus, and the importance of attention to detail. During that time, I also realised how much I valued teamwork and people skills.
After leaving the services, I wanted a career where I could use those qualities in a more creative way, and barbering was the perfect fit. My journey began by cutting hair for friends and family during the COVID-19 lockdown, and I quickly discovered I had both the passion and patience to turn it into a profession.
Kleek: Why did you choose the apprenticeship route?
Katie: I chose an apprenticeship because I wanted to learn on the job and gain a qualification surrounded by professionals, rather than just in a classroom. It’s the best way to gain hands-on experience, build confidence with real clients, and pick up skills that can’t be taught from a book. Plus, earning while learning is a huge bonus.
Kleek: What do you love most about your job?
Katie: The best part is the people. Every day is different because every client has their own story, style, and personality. I love the transformation aspect—seeing someone walk out of the shop feeling more confident than when they came in is really rewarding.
Kleek: Can you describe a typical working week at Headquarters Middlesbrough?
Katie: A typical week is busy and varied. We see a mix of clients—regulars coming in for a tidy-up, new customers looking for a fresh cut, and people wanting to try something completely different. Services range from skin fades and beard trims to longer restyles and hot towel shaves. It’s a good balance of routine and creativity, which keeps things exciting.
Kleek: What advice would you give to your younger self, starting out in the industry?
Katie: Be patient and trust the process. Skills take time to perfect, and it’s normal to make mistakes along the way. Don’t compare yourself to others—just focus on improving a little bit every day.
Kleek: If you could give one piece of advice to someone thinking of starting a Kleek Apprenticeship, what would it be?
Katie: Go for it! You’ll learn so much and gain real-world experience that will set you up for a successful career. The support you get is great, but the key is to stay motivated and make the most of every opportunity.
