Retail leader

Retail leader

Achieve excellence in customer service and profitability

A retail leader demonstrates strategic vision and drive to achieve excellence in customer service and profitability. As a retail leader, you’ll act as a brand ambassador and will lead, motivate and develop a team of retail employees, to deliver sales and profit targets. You’ll do this while operating within and championing the parameters of the company values and ethos. Retail leaders will likely occupy an area, store, departmental, senior online customer, senior digital or commercial manager role. Retail leaders work in a variety of environments, increasingly including online, in both food and non-food. On completion, you’ll achieve a degree in retail management.


Duration: 48 months

Relevant school subjects: Business studies

Entry requirements: Depend on employer

Achievement upon completion: Level 6 (Degree)—equivalent to a bachelor’s degree

Potential salary upon completion: £25,000 per annum

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